Returns & Exchanges
At Lepro, we want you to be completely satisfied with your home lighting and smart decor purchases. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team or visit the online returns portal with your order number and the email address used at checkout.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all bulbs, hardware, and instruction manuals are included to qualify for a full refund.
- 3.Ship the Items
Attach the provided prepaid shipping label to your box and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned home goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.